Royal Albert Dock – What Do Visitors Want?

We worked with Liverpool’s Royal Albert Dock steering group to inform its strategy and future programme for this world famous waterfront destination.

As part of a wider programme of consultation, the steering group wanted to find out what people thought about spending time at Royal Albert Dock, learning more about creating a better place that attracts more visitors.

What we did

In 2017 and 2018, we popped-up in Ed the Campervan at three city centre locations. We delivered mobile workshops at Royal Albert Dock, Liverpool Central Library and on Church Street.

Because of Ed, we reached diverse groups of people across the city. We engaged over 200 people, including residents and visitors.

We expected the report following the interview and engagement with local people to signpost the way forward for future community engagement. This was what was achieved and was very helpful.”


People shared their views and ideas on the attractions and activities available at Royal Albert Dock, heritage, accessibility and value for money.

Our findings and recommendations helped the Royal Albert Dock steering group develop its strategy and plans and apply for funding.

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