Privacy & cookies updated

Contact details

Jo Harrop,

Who are PLACED?

PLACED run educational programmes and engagement events about the built environment to
engage people in design, planning and development.

What is this document?

Through signing up to our mailing list we collect your data. Data means information that could be
used to identify you. This could be something like your name and email address, or a picture or
recording of you.

We will always ensure that the information we have on you is lawful, that we are clear about why
we have it, and make sure you know your rights. To do this we follow the General Data Protection
Regulations rules.

This Privacy Policy document will explain:

  • What information we collect
  • Cookies
  • How we collect your data
  • Why we are collecting it
  • Who it is shared with
  • How long we keep it for
  • Your rights
  • How to tell us to view, change or erase your data

1. What personal data is being collected?
For our mailing list we collect the following information:

  • Personal contact information: name (optional), email

2. Cookie information

3. How we collect this information

  • Most of your information is provided to us directly from you when you sign up to our mailing list.
    We respect your right to withhold information. You can contact at any time to
    change or erase certain information.

4. Why we use your personal information

We use your contact information you have given us to:

  • Contact you about future PLACED projects
  • For marketing purposes

5. Sharing your information

We will not share or sell your personal information.

6. The Lawful Basis on Which We Use This Information

We will only use your information when the law allows us to. Most commonly, we will use your
information in the following circumstances:

  • Consent: you have given clear permission for us to process your personal data for a specific
    purpose. You can withhold or remove your consent at any time. You can do this by

7. How do we store your data?

Personal data is stored in a digital format:

  • On our database hosted by Dropbox that is treated confidentially and password protected.
    Only the PLACED staff that need to access this information will be able to.
  • On the Hubspot website and on the MailChimp website for the general PLACED newsletter, which are online Case Record Management systems that update in real time whenever someone signs up or unsubscribes from the mailing lists.

8. How long do we keep your data?

PLACED will keep your data no longer than necessary for operational and legal requirements.

9. Your rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to change or alter personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

10. Online activity

We only collect personal data that is submitted with a user’s consent through one of our online forms.

We do not collect sensitive data such as information on health, race, sexual orientation, religion or political beliefs. The information we collect will be limited to that required for the function that we collect the data for and that helps us to serve you as a user.

We also collect anonymised data on your navigation and interactions on out site for the purposes of tracking usage and performance information about our website. This data is used by use to improve our website, and it does not identify you as an individual.

Our website makes use of Google Analytics to track and monitor how visitors use our site. As a user navigates between web pages, Google Analytics records information about the page a user has seen, for example the URL of the page.

We have enabled IP anonymisation and have disabled User ID tracking, to ensure no personally identifiable data is included in these cookies.

Most internet browsers will give you the option of disabling all cookies but this can have a negative impact on your browsing experience. It will also limit our ability to track user behaviour and make future improvements to our site.

Please refer to support pages for your particular browser for more details. To opt out of Google Analytics, you may use this tool provided by Google.

Google Analytics data is stored and processed by Google. PLACED control the data that is transferred to Google for processing. We have ensured that any data transferred to Google is not personally identifiable. View Google’s Analytics privacy policy here.

If you wish to use any of your rights, or if you have any concerns or complaints about the use of your
personal information, please contact Jo by emailing

You also have the right, at any time, to lodge a complaint with the Information Commissioner’s
Office (ICO) if you believe we are not obeying the rules and you are unhappy with how we are
handling your information. The ICO is an independent body set up to help protect personal

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113
ICO website:

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